How do I determine what the trouble is?

The security system monitors many things such as the backup battery, telephone line, etc.  If a trouble condition exists the system will alert you and the keypad will beep every 10 seconds.  Press any key to silence the beep.  Follow these steps to determine what the trouble is.  Trouble conditions can only be viewed when the system is disarmed.  

LED or Fixed Message LCD Keypad Instructions

1. Press “*” then “2” from any keypad.  One or more zone lights or numbers will illuminate on the keypad. 

ZONE LIGHT TYPE OF TROUBLE

1. Service required. Press [1] and one or more of the zone lights corresponding to the following system troubles will turn ON:
   • Low Battery            
   • Bell Circuit Trouble        
   • General System Trouble        
   • General System Tamper        
   • General System Supervisory
   • Not used
   • PC5204 Low Battery
   • PC5204 AC Failure
2. Indicates the loss of AC power. When this trouble occurs, the Trouble light will turn ON but the keypad buzzer will not sound.
3. Telephone line trouble.
4. The panel has failed to communicate with the central station.
5. Zone fault. Press [5] and the zone light(s) corresponding to the faulted zones  will turn ON.
6. Zone tamper. Press [6] and the zone light(s) corresponding to the tampered zones will turn ON.
7. Low zone battery. Press [7] and the numbers corresponding to the zones with battery trouble will turn ON.
8. Loss of time on system clock. To set the system time, following the instructions in “Setting System Date and Time” in your owner's manual.

LCD Keypad Instructions

1. Press “*” then “2” to read system troubles.  The keypad will read “System Trouble (*2) to View < >” 
2. Use the arrow (< >) keys to view which troubles are present on the system.  Once you have scrolled through the list of troubles press the “#” key to exit the trouble viewing mode and return to the ready state.